Effective Date
Effective Date: December 4, 2024
1. Overview
BL3Ai offers subscription-based services designed to enhance your trading experience. This Return Policy outlines the circumstances under which refunds may be issued for our products and services.
2. Refund Eligibility
- Initial Subscription Refund: Refunds are allowed within the first seven (7) days of your initial subscription purchase.
- Renewals: No refunds are provided for subscription renewals.
- Digital Nature of Services: Given the digital and non-tangible nature of our products, refunds are only provided under the conditions outlined above.
3. How to Request a Refund
If you are eligible for a refund under this policy, follow these steps to submit your request:
- Contact us via email at [email protected].
- Include your full name, subscription ID, and the reason for your refund request.
- Requests must be submitted within the refund eligibility period (first 7 days of your initial subscription).
4. Non-Refundable Services
- Subscriptions canceled after the 7-day refund period.
- Renewal fees for ongoing subscriptions.
- Beta testing products and updates.
- Custom services or one-on-one coaching sessions already delivered.
5. Additional Terms
- No Guarantee of Financial Results: All services are provided "as-is," and BL3Ai does not guarantee specific trading outcomes or profitability.
- Service Termination: Users found in violation of our Terms of Service or other policies will not be eligible for refunds.
6. Contact Us
If you have questions or concerns regarding this Return Policy, please contact us at:
Email: [email protected]
